OAUG members have a unified voice for communicating with Oracle. The OAUG Customer Support Council collects information from members to identify needs or areas of concern. The council then works with Oracle Support to evaluate and address priority topics.
By Andrew Farber, Consumer Reports
Oracle Financials within E-Business Suite provides a good foundation for integrating the roles of IT professionals, business analysts and accountants?—?the so-called “super users” who know IT protocols as well as business processes. They are DBAs and CPAs. They know about database indexes. And they understand debits and credits.
Now, the Proactive Support team at Oracle is rolling out the Period Close Advisors to get in front of potential issues and address problems before they occur to help Oracle’s customers accomplish their business tasks more effectively and efficiently. (More)
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