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Your Voice to Oracle

OAUG members have a unified voice for communicating with Oracle. The OAUG Customer Support Council collects information from members to identify needs or areas of concern. The council then works with Oracle Support to evaluate and address priority topics.

Submit an Oracle Support-related request, question or concern to the council at .

The OAUG Customer Support Council hosted an eLearning webinar about the new framework, interface and features that have just been released for the E-Business Suite Analyzers.

A recording of the session is now available. Use your OAUG member login to download the webinar recording.


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The March 2017 Support in Focus newsletter includes information about meeting with the Customer Support Council at COLLABORATE 17, information about Oracle's Licensing Policy, and a webinar for OAUG members. Read OAUG Support in Focus. Member login required.

Only Oracle and authorized Oracle service providers deliver the around-the-clock, enterprise-class support and ongoing product innovation that organizations demand. Now, Oracle is introducing a new initiative to help customers get the most of their investment through enhanced sharing of Oracle Support knowledge and best practices. Read the article (PDF file).