Our client sells low margin consumable supplies in the 2-3% margin range. Sales had a method to drive new sales in the 5-7% margin range. They became a one-stop shop for next day delivery. Sales spiked, margins too, and Suppliers and Customers were on Cloud 9. Then daily volumes grew to the point that Buyers were overwhelmed. Between 10-2pm daily 100’s and 1000’s of Reqs were piling up. The cut-off for next day delivery was 3pm. Buyers could not keep up, request dates were missed, and customer sales eroded. See how our two-step solution saved the day. Now sales, buyers and our customers are once again on Cloud 9.