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Support Identifier Groups to the Rescue!

Do you have difficulty managing and tracking your SRs across multiple Customer Support Identifiers (CSI)? Support Identifier Groups allow customers to manage their interactions with Oracle Support in a new way. By using the groups, customers can save costs with:

  • Consolidated reporting. 
  • Streamlined efficiencies. 
  • Better control over interactions.

Find out how Support Identifier Groups can come to your rescue with the following three OAUG resources.

Learn a tip in two minutes with the OAUG Pro Tip:

Read a short article from the Fall 2015 edition of OAUG Insight Magazine:


And, attend my live OAUG eLearning webinar, "Beat Your CSI's into Submission. Support Identifier Groups in MOS" to find out more and ask questions. Register for the webinar that takes place on Tuesday, February 14, at 11:00 a.m. ET.

Find out more information and register for our other new OAUG eLearning offerings. 

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Friday, 21 July 2017