Your Voice to Oracle

OAUG members have a unified voice for communicating with Oracle. The OAUG Customer Support Council collects information from members to identify needs or areas of concern. The council then works with Oracle Support to evaluate and address priority topics.

Submit an Oracle Support-related request, question or concern to the council at .

Employees from the Oracle Support organization shared tips and tricks and helpful documentation during a four-part OAUG eLearning series about archiving and purging, hosted by the OAUG Customer Support Council. Access the recordings of all of the sessions with your OAUG member login.

  • Archive and Purge Basics (recorded session), September 25, 1:00 p.m. ET.
  • Product Specific Purge Requests (recorded session), September 27, 1:00 p.m. ET.
  • What's Available in Oracle Applications Manager?, (recorded session), October 2, 1:00 p.m. ET.
  • Database Archiving and Purging, (recorded session), October 4, 1:00 p.m. ET.


The OAUG Customer Support Council hosted an eLearning webinar about reducing E-Business Suite (EBS) Security risks. Use your OAUG member login to access the recorded session to learn about security areas as well as simple security-steps and security-scripts to improve security and reduce your E-Business Suite security attack-surfaces.


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The April 2018 Support in Focus newsletter can help you get the most from attending COLLABORATE 18, work more effectively with Oracle Support and connect with the Customer Support Council to submit an Oracle-Support-related request, question or concern. Read OAUG Support in Focus. Member login required.