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Your Voice to Oracle

OAUG members have a unified voice for communicating collective priorities for the future development, direction and enhancement of Oracle Applications products. OAUG members can express wishes and concerns to Oracle with the support and strength of the greater OAUG community.

The OAUG Customer Support Council collects information from members to identify needs or areas of concern. The council then works with Oracle Support to evaluate and address priority topics.

Submit an Oracle Support-related request, question or concern to the council at .

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The March 2017 Support in Focus newsletter includes information about meeting with the Customer Support Council at COLLABORATE 17, information about Oracle's Licensing Policy, and a webinar for OAUG members. Read OAUG Support in Focus. Member login required.

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Review the list of Oracle Support and Service sessions (PDF file) presented during Oracle OpenWorld 2016.

Only Oracle and authorized Oracle service providers deliver the around-the-clock, enterprise-class support and ongoing product innovation that organizations demand. Now, Oracle is introducing a new initiative to help customers get the most of their investment through enhanced sharing of Oracle Support knowledge and best practices. Read the article (PDF file).