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[OAUGNetDBA]-Re: Apps Tier performance issues


Cameron,

Here are some suggestions / ideas that I hope help you.


1.  The best way to identify a problem -- is to monitor it as it is happening.
     If you can't setup some unix scripts that will save the information to a file for
   later viewing -- then you should consider a software package that can do so like enterprise manager.  I'm not pushing EM either -- as it is hard to install and setup especially on IBM AIx.  utilites we use are:
    iostat
    ps -ef
   sar,  glance and topas or top  are all great utilites that assist us with identifying the problems.  typically we just read the line outputs to a tempfile and awk or cut out what we need it put it into a report format that we want to see and save it witha a time and date.

2.  Be sure you on the latest version of Java behind the sceenes on your forms/web tier.  You could potentilally be using 1.6 -- this may offer some performance gains -- since it is a newer and supposed to be more effecient.

3. Make sure you desktop clients are using current  sun java plugins or J2SE -- we've gotten away from jinitiator -- and found that the plugins are working effeciently.

4.  If Java is taking up all the resources on your machine -- consider tunning the java process and the memory that is allocated to them.  If the amount of memery allocated to/for java is to small -- some java process can spin away and suck up all ther resources on your machine... inside you {machine_name_databasename}.xml file 
look at options for ADJREOPTS & ADJRIOPTS tags  consider setting them higher -to atlease 512MB or 1GB --- only you know what resources are availabe to your servers so -- do this type of work on a test box first.  If you want we can take this offline and talk more.

However, believe it our not a google search on the options above might help out.

5.  Be sure you have applied the latest txk patch -- 
    from metalink search for patch 6372396 -- and see what the latest one is out there... I'm pretty sure there is a new txk patch from 11.5.10.
Why txk -- welll older version of txk (templates) don't always update with auto config as they should --so your servers might not be working as effeciently as you hoped -- Plus it is good to stay current.

Hope this helps.

NJAD
(aka Greg)




---- Cameron Hodge <Cameron.Hodge@minproc.com.au> wrote: 
> Hiya Everyone,
> 
> A little history first,
> 
>         We are a 24hr shop here (running 11.5.10.2) and our Brazilian users are complaining of performance issues on a Friday.  Looking at some sar metrics and top it seems the apps tier is pegging out on CPU for almost the entire day. Now the Friday just gone (15th) , there where no performance issues at all and I believe this was because Brazil had a holiday this day.
> 
> To me this indicates that the issue is with how our Brazilian users are using the system, whether it be lots of concurrent requests or something else I have yet to figure out.
> 
> We are a heavy projects  and OTL site and we have 2 JVM's on the apps server.
> 
> 
> ** Question 1**
> How do I go about tracing performance issues when the issue is how the users are using the system? Its come up as a board report and now its up to me to come up with a solution, which may be a bit more difficult than just tuning a sql query.
> 
> ** Question 2**
> Is there any way I can trace back from a top report? If I have  a PID can I tack back to a Apps User?
> 
> -------------
> 
> 
> 
> Mem:  14398224k av, 13641044k used,  757180k free,       0k shrd,  539992k buff
>                    8060432k actv, 3635068k in_d,  244492k in_c
> Swap: 15358132k av,       0k used, 15358132k free                 9332260k cached
>   PID USER     PRI  NI  SIZE  RSS SHARE STAT %CPU %MEM   TIME CPU COMMAND
>   466 applprod  25   0  921M 921M  7256 R    24.2  6.5 478:44   1 java
> 27191 applprod  25   0  880M 880M  7300 R    23.8  6.2 499:48   3 java
> 24819 applprod  25   0  921M 921M  7256 R    23.6  6.5 504:24   2 java
> 13572 applprod  21   0 17152  16M  5192 D     2.4  0.1   0:00   3 ar60run
>  8056 applprod  15   0 32700  31M  8808 S     0.9  0.2   0:01   3 f60webmx
> 
> -------------
> 
> Thanks in advance.
> 
> 
> 
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