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[OAUGNet]-Cancelled AP invoice not posting to GL


We have a problem at month end and I can't seem to get Oracle to respond to my request.

A user created an AP invoice, made an adjustment on it and then cancelled (balances to zero). It happened mid-month. At month end, the AP manager did all their closing steps (sweep, etc) but AP will not close due to unposted entries. This invoice does not show up on the exceptions, but I checked code behind the scenes of the closing form and sure it's the 3 records for this invoice. They all show up as unposted. Does anyone know how we get this cancelled invoice posted to GL so AP will close ?

Thanks - Cathy

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