PeopleSoft Announces Compliance with CyberSource Upgrade to Payment Systems

If your organization processes credit card transactions from PeopleSoft applications, you may be doing so through the use of CyberSource Payment Services. CyberSource Payment Services are used to provide fast, reliable, and secure payment processing and to simplify the process of electronic payments.

Recently, CyberSource announced two changes to its Payment Services. These changes are critical and required to keep pace with the demanding needs of electronic payments. They are:

Security Enhancement: PCI Compatible Client

This upgrade provides you with important features to help you achieve and maintain PCI certification, as required by Visa and MasterCard. Specifically, this upgraded client will mask secure data in all appropriate fields, as required for PCI security compliance. In addition to the security features, the new client provides an improved “e-Cert” upgrade process and eliminates duplicate request ID issues.

More information about PCI Compatible Client can be found on the CyberSource Web site.

New API Field: Request Token

CyberSource has released a new API field, called the “Request Token.” This is a single API field that requires minimal changes to your systems, but provides important and valuable upgrades to your online processing with CyberSource. By implementing the Request Token you will reduce transaction errors, increase your transaction success rate and reduce back-office costs via use of improved, consolidated reporting.

More information about Request Token can be found on the CyberSource Web site.

Compliance with the PCI Compatible Client requires only a download and install from CyberSource, but the Request Token requires changes to the PeopleSoft products to support the new API.

In the early June timeframe, PeopleSoft will make available a PeopleTools standalone fix that supports the new Request Token changes for the 8.x and 8.4x codelines. Within 30 days following the June posting, Application Bundles will also be posted for each of the impacted product lines.

Products that offer integration with CyberSource are:

Pillar Product
Supply Chain Billing
eBillPayment
Order Management
Financials Financials Architecture
Receivables
Contracts
HCM Enterprise Learning
Campus Solutions
CRM Order Capture
RMS 8.95 (Revenue Management Solution)
a.k.a. ERM 8.95 (Enterprise Revenue Management)		 Payment Process

More information on the progress of the PeopleSoft solution can be found by visiting the GSC solution site on Customer Connection. To access the site, log onto Customer Connection and follow the navigation path “Support” → “Online Support” within the left-hand navigation bar. Click on “Search for Solutions” and use the “Advanced Search” option to search for ID# 201033097. Please continue to periodically refer to this Solution ID, as Oracle will continue to provide status updates as they continue to develop within the upcoming months.