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Firefox Version 52 Blocks JRE and, thus, EBS Forms

Firefox's recent stable release channel version 52.0 update ends NPAPI plugin support for Java, Microsoft Silverlight and Adobe Acrobat (Adobe Flash is not affected, however, no support end date for this plugin has been communicated). The impact for Oracle E-Business Suite (EBS) customers using Firefox is that even though they have the latest version of Java installed on their system, Firefox will not recognize and load the associated Java plugin. 

A morsel of good news for Firefox-EBS users is that a temporary workaround does exist for those who still want to utilize the Firefox browser.

Recent Comments
Joey Sirmons
Very useful. Thank you
Friday, 14 April 2017 09:30
James Morrow
FYI: On 24 April, 2017, Steven Chan posted that Java Web Start is now supported on EBS R12.1 and R12.2. Java Web Start is (basi... Read More
Thursday, 18 May 2017 11:57
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Oracle Database Support Extension

Oracle Announces Continuation of Free Extended Support for the 11.2.0.4 DatabaseChristine Hipp, Los Alamos National Laboratory If you have 11.2.0.4 Oracle databases that you were planning on purchasing extended support for, Oracle has just announced the continuation of the free extended support. The prior expiration date was May&nb...
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Support Identifier Groups to the Rescue!

Do you have difficulty managing and tracking your SRs across multiple Customer Support Identifiers (CSI)? Support Identifier Groups allow customers to manage their interactions with Oracle Support in a new way. By using the groups, customers can save costs with:​Consolidated reporting. Streamlined efficiencies. Better control over interac...
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On-Premises Customers Need A Strong Voice, Too!

President's Corner Welcome to the New Year! I am looking forward to serving you this year as the OAUG president and having the opportunity to talk with you each month through this forum. Please feel free to reach out and let me know what topics you would like to see discussed.Throughout much of last year, we were hearing that customers ...
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A Year in Review from the OAUG Customer Support Council

Top stories in the OAUG Support in Focus newsletter from the OAUG Customer Support Council include:

  •  Year in Review. Access valuable information and resources, compliments of the OAUG Customer Support Council.
  •  Get Accredited. Enhance your knowledge and capabilities with best practices from Oracle product experts.
  •  Leverage Oracle's Proactive Support Resources.

The OAUG Support in Focus newsletter is published exclusively for OAUG members. Read December's newsletter

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COLLABORATE 17 Registration Opens Today!

COLLABORATE 17 Vertical Logo no tag 01Dive into a positive, collaborative atmosphere where you can candidly discuss your Oracle Applications implementations, upgrades and cloud opportunities. For one exciting week, the entire OAUG community comes together face to face to share and learn from actual experiences through sessions, panels and networking events. Gain new perspectives and see your work with new eyes! OAUG members enjoy the absolute lowest rates. Register today!

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E-Business Suite Security: Reference Documents and Available Resources

support in focus categoryAs a result of several conversations with Oracle during OAUG Customer Support Council calls early in 2016, Oracle developed E-Business Suite Security: Reference Documents and Available Resources (Doc ID 2149625.1) as a collection point for EBS security information.

OAUG Members can finish reading the article and find the reference documents in the September issue of the Support in Focus newsletter. Member login required.  

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Oracle Extends Premier Support Phase for EBS 12.1 Customers

CliffGodwin photo 4 2015"Our ongoing dialogue with the OAUG Customer Support Council and Board of Directors is invaluable in helping us understand and respond to the needs and concerns of our customers. The extension of Premier Support for EBS 12.1.3 through 2021 that we’re announcing today provides certainty for EBS 12.1.3 customers that they can rely on Premier Support for many years to come, so they can leverage their investments in EBS in whatever ways create the most value for their enterprises.” - Cliff Godwin, Senior Vice President, Oracle E-Business Suite Development

support in focus mastheadOAUG members can read the entire annoucment in the July special edition of Support in Focus. Member login required. 

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